Legal

Privacy Policy

Last updated: September 2026

Introduction

ViralCraft (“we”, “us”, “our”) operates the website https://viralcraftdigital.com/ (the “Site”). This Privacy Policy explains what information we collect when you visit or interact with the Site, how we use it, and the choices you have. By using the Site, you agree to the collection and use of information as described here.

Information We Collect

We collect information in the following ways:

  • Contact form submissions. When you submit the enquiry form on our Contact page, we collect your full name, email address, phone number, business name (optional), the service you’re interested in (optional), and the message you write.
  • WhatsApp contact. If you click a “Talk on WhatsApp” link, you are taken to WhatsApp’s own platform to start a conversation with us there. We do not collect or store anything from that click itself; any conversation that follows is governed by WhatsApp’s own privacy policy.
  • Basic technical data. Like most websites, our server processes your IP address to serve pages and to apply basic spam and abuse protection (for example, limiting how many enquiries can be submitted from the same IP address in a short period).

We do not currently use analytics or advertising cookies on this Site, and we do not sell or rent your personal information to anyone.

How We Use Your Information

We use the information you submit through the contact form to:

  • Respond to your enquiry and discuss the services you asked about.
  • Understand your business goals so we can propose a relevant strategy.
  • Keep a record of enquiries for our own follow-up and business purposes.

We do not use your contact details for unrelated marketing without your consent, and we do not share them with third parties for their own marketing purposes.

Cookies and Local Storage

This Site does not set marketing or analytics cookies. Standard technical cookies may be set only if you log in to the WordPress administration area (relevant to our team, not to visitors submitting the contact form). If that changes in the future — for example, if we add analytics — this policy will be updated to reflect it.

Third-Party Services

Submitting the contact form sends your message to our email inbox so our team can reply. We do not route your enquiry through any third-party marketing or CRM platform unless we tell you otherwise. Any conversation you start with us on WhatsApp is handled directly on WhatsApp’s platform, operated by WhatsApp/Meta, and is subject to their own privacy terms.

Data Retention

We keep contact form submissions for as long as reasonably necessary to respond to your enquiry and maintain our business records, or until you ask us to delete them, whichever comes first.

Your Rights

Depending on where you are located, you may have the right to:

  • Ask what personal information we hold about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete your information.
  • Withdraw consent to being contacted, at any time.

To exercise any of these rights, contact us using the details below.

Children's Privacy

This Site is intended for business owners and is not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the Site or our practices. The “Last updated” date at the top of this page will always reflect the most recent version.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us:

Email: sujalrakholiya2006@gmail.com
Phone: 7567790643
Location: varachha surat

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